Technical Assistance

The ESET knowledge database is a one stop solution for most technical difficulties. The database is packed with FAQ’s, knowledge-base videos, popular solutions, user guides, and more. For any questions regarding ESET licenses, please contact us by calling 1300 88 3456.

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If you have further questions after accessing ESET’s knowledge database, our Tech Support team can be contacted via email at or by calling 1300 88 3456.



Microbe technical support may be contacted for remote assistance on 1300 88 3456 at anytime during office hours. If you require remote assistance please click the button below to download TeamViewer.

Pre-Sales Support

If you are unsure about picking the right ESET solution for you or if you’re a returning customer looking to renew your license, our Sales Team can be contacted by calling 1300 88 3456.

Support Hours

Monday - Friday 8:30 am - 5:00 pm AEST

How to uninstall

How do I manually uninstall my Windows ESET product?

How do I uninstall or reinstall ESET Smart Security/ESET NOD32 Antivirus?